Welcome to Fantayzia Tours. By using our website and booking our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any reservations.

2. Booking and Payments
2.1. All bookings are subject to availability and confirmation.
2.2. To confirm a booking, a deposit or full payment may be required, depending on the selected tour package.
2.3. Payments can be made through our secure online payment gateway or other approved methods.
2.4. Prices listed on our website are subject to change without prior notice. However, once a booking is confirmed, the price will not change.

3. Cancellations and Refunds
3.1. Cancellation requests must be made in writing via email.
3.2. Cancellation fees apply as follows:

  • More than 30 days before the tour date: Full refund minus administrative fees.
  • 15-30 days before the tour date: 50% refund.
  • Less than 15 days before the tour date: No refund.
    3.3. Refunds will be processed within 14 business days.

4. Changes and Modifications
4.1. Fantayzia Tours reserves the right to modify itineraries due to unforeseen circumstances such as weather conditions, safety concerns, or government regulations.
4.2. If a tour is canceled by us, customers will be offered an alternative tour or a full refund.

5. Travel Documents and Insurance
5.1. It is the traveler’s responsibility to ensure they have valid passports, visas, and other necessary documents for the tour.
5.2. Travel insurance is strongly recommended to cover unforeseen incidents, including cancellations, medical emergencies, and loss of belongings.

6. Liability and Responsibilities
6.1. Fantayzia Tours is not liable for any personal injuries, losses, or damages occurring during the tour.
6.2. We are not responsible for third-party service providers such as hotels, airlines, and transport services.

7. Code of Conduct
7.1. Travelers are expected to behave respectfully towards guides, fellow tourists, and local communities.
7.2. Any misconduct may result in removal from the tour without a refund.

8. Intellectual Property
8.1. All content, including text, images, and branding on our website, is the intellectual property of Fantayzia Tours and may not be used without permission.

9. Privacy Policy
9.1. Personal information collected during bookings is securely stored and not shared with third parties without consent.
9.2. By using our website, you agree to our privacy policy regarding data collection and use.

10. Governing Law
10.1. These terms and conditions are governed by the laws of Egypt. Any disputes will be settled in Egyptian courts.

For any inquiries, please contact us at [your contact information].